VIP purchasers may need to arrive 1-2 hours before doors open. You will receive an instructional email 3-5 business days before the event with timing and additional information. The VIP package does not grant access to any backstage or venue specific VIP areas. VIP Packages cannot be re-sold. Any packages listed for re-sale will be invalid and the entire order including the regular ticket is subject to cancellation at the discretion of the venue and UMG VIP. VIP packages are non-transferrable and all sales are final. The VIP package is subject to change at the discretion of UMG VIP. For any questions regarding the VIP package, please reach out to: UMGVIPTicketing@umusic.com. For any questions regarding your concert ticket, please reach out to the point of purchase.